Well, now Connie has put together a course on community management.  If you are interested in this as a career, or if your company does community management, or is trying to figure out what that term means, I encourage you to go to her blog and check out the information. 

Best of luck Connie, Minnesota is lucky to have you!

At the last minute I checked my tickets and realized that I was going to the Humphrey Terminal.  For those of you unfamiliar with the Minneapolis Airport there are two different terminals; not gates, but actual different terminals.  Having never been to the Humphrey Terminal I was starting to stress more.  I put out a call for help on Twitter.

Within 15 minutes I had several answers from folks on Twitter who told me to relax and enjoy, that Humphrey was less crowded, shorter lines, and a nice coffee shop to boot (Dunn Bros I love you!)  I could then relax and take my time. 

Similarly that morning I sent a Facebook message to someone I never met face-to-face but worked with at my last job.  I knew he was from the Baltimore area and I asked him for advice.  He hooked me up fantastically.  By the time I landed at BWI, I had my choice of restaurants and a couple ‘I’m only here for a little bit where can I visit’ sites. 

During the trip my son and I went to Camden Yards to catch a game, but mainly to experience the stadium.  From my twittering about that I had a great conversation with some guys on Twitter about baseball.

Could I have done the research on the web in order to find out about the Humphrey Terminal, places to go in Baltimore, and forums to talk baseball?  Of course I could.  But using the community got me the answers more quickly, and with a level of trust that my own research wouldn’t have been able to provide. 

Coming tomorrow, my review of Baltimore and D.C.