Entries from July 2009

Creating good will at the airport

Date July 30, 2009

I could write a blog a day for the rest of the year with bad airport stories, as could anyone who travels more then twice a year.
But today I want to go to a happy place and bring up a trend I’ve seen at 3 or 4 airports over the summer. Samsung is sponsoring [...]

User Experience quote making the rounds

Date July 1, 2009

User Experience design is not data-driven. It’s insight-driven. Data is just raw material for insight.via @inkblurt on twitter